The industry many times makes it difficult for suppliers to meet our requirements in the most cost effective way for both the utility and the supplier. When different utilities (and sometimes different plants within that utility) request items, they have widely varying descriptions of what they desire. This goes beyond the technical requirements being imposed and includes our terms of conditions, invoicing instructions, and procurement levels. It also will include effective interfacing between the appropriate levels in each organization, minimizing late night call-outs, things utilities can do to reduce cost, and things utilities do that hurt the process. This session will be a workshop where various suppliers can brainstorm with their utility counterparts on ways in which changes can be made that will assist both sides in reducing costs and decreasing number of non-conformances. Goal will be recommendations for the industry in a number of areas that will help alleviate these impediments.

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