Virtual Meeting FAQ

How do I see if I am logged in to the meeting?

Make sure your name appears in the upper right-hand corner of the website. If not, you will need to click SIGN IN and proceed to the meeting homepage. If you are registered, you will see a Registered blue button. If not, you will need to register for the meeting by clicking the blue Register button. If you have any questions, contact registrar@ans.org.

Will the sessions be live or prerecorded?

The sessions will all take place live, but if a presenter cannot make their designated time, you may see part of a session prerecorded.

Will there be a way to submit questions or comments after the session is over?

There will be a comments section on each session page of the meeting platform.

Will the sessions be recorded?

Yes, please note all sessions will be recorded and made available shortly after on the ANS site. Please contact meetings@ans.org if recording the session may cause any issues.

Will the recordings be available after the session?

Yes, registrants will have access to all sessions. Please give ANS 24 hours after completion of session to post the recordings to the platform.

How to visit the exhibit hall?

Go to the meeting homepage and click “Exhibitors” in the left-hand bar.

How do I use the chat room and meeting support chat?

Go to the meeting homepage and click on Chat Room in the left-hand bar. To talk to other meeting attendees currently in the Lounge, click on “Access the Lounge.” To talk with ANS meeting support, click on “Meeting Support.”

How do I add items to my itinerary?

Go to the meeting homepage and click “Your Itinerary” under your name in the left-hand bar. Click on Technical Sessions, Plenary Sessions, Committee Meetings, etc. then click the circle of the session you would like to participate in and a check mark will appear. To add your itinerary to your personal calendar, go back to your itinerary and click the “Subscribe to Your Itinerary Calendar” button located in the upper right-hand side of the page.

How do I add myself to the attendee directory?

Go to the meeting homepage and click “Attendee Directory” in the left-hand bar. If you would like your name in the directory, select “complete your profile” at the top of the page. Fill out your information and make sure to select “Include my profile…” and check the information you would like to show.

What file formats can I upload to the platform?

We are allowing PDF, PPT, MP4, and links to external (e.g. YouTube, Vimeo) videos (for prerecorded videos).

How do I add my presentation and/or paper?

Go to the meeting homepage and click on “Manage your Papers” in the left-hand bar. To add your presentation, click “Add a New Attachment,” select the attachment type, add a document name, upload the file and click “Add New Attachment."

How do I manage my session? (Session Chairs Only)

Go to the meeting homepage and click “Manage Your Sessions” under your name in the left-hand bar. Click on the session you would like to edit and select the information you would like to change by clicking on the pencil. To add a new attachment, click “Add a New Attachment,” select the attachment type, add a document name, upload the file and click “Add New Attachment.”

I’ve seen cool backgrounds for Zoom. Does ANS have one?

Yes! Please visit the Resources page on the meeting you are attending to download and for instructions.

Who do I contact with any questions about the platform or live sessions?

Please contact meetings@ans.org and they will direct your question to the appropriate staff.

Last modified July 29, 2021, 9:46am EDT