This session will discuss gaps in First Line Supervisor (FLS) Performance. During this session there will be a discussion of FLS performance based on industry reported data. Following a review of data, the session will be round table discussion on practices that have been employed by both stations and suppliers to improve performance in this area.

Speakers

Michah Bennifield

Callaway

Jason Duane

Management Controls

Bruce Grissom

Management Controls

Bryant Hearne

INPO

John McDonald

INPO

Session Recording

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Resources

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Session Notes

Discussion

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